Parts are warranted free of defects for a period of 1 year from receipt of order.  Golf Carts are warranted free of defects for a period of 1 year from receipt of order.  Rebuilt, takeoff and OEM parts are warranted for only a 90 day period. In situations where FlemingIslandGolfCarts.com.

Returned Goods

Customers must receive an authorization number (RMA) from FlemingIslandGolfCarts.comprior to returning any parts. Customers are responsible for return freight and must include the authorized RMA number on the box. If available, please include a copy of the invoice or picking list for the original shipment. RMA numbers are valid for 60 days from issue date. There is a 25% restocking fee for non-warranty or FlemingIslandGolfCarts.com error returns that are returned over 90 days from purchase date. Only items that are currently stocked are eligible for return. Items returned without a RMA Number are subject to refusal or a 25% restocking fee. Freight Collect or COD returns will be refused. All items must be returned complete and unused.

To request an RMA number, please call us at 904.627.6782

Claims

Shortages and damaged products must be reported to FlemingIslandGolfCarts.comwithin 5 business days of receipt. Please inspect all merchandise upon arrival to ensure good condition. All in-transit damaged merchandise must be claimed with FlemingIslandGolfCarts.com. For truck freight, either refuse shipments with obvious exterior damage or write damaged on the Bill of Lading and contact FlemingIslandGolfCarts.com Parts within 5 business days. (Freight companies have strict rules regarding claims; all claims must be filed within the 5-day window.)